Our Brazilian client is the owner of a local dumpling and pizza restaurant with extensive knowledge of pasta products.
During our initial communication, we learned about his background in the restaurant industry. He found Taizy online and inquired about dumpling forming machines, seeking an automatic dumpling machine(diameter of 8cm and weight of 10g) suitable for small eateries to support daily dine-in and takeout production.
Communication process with our Brazilian customer
During the initial phase, customers typically inquire only about pricing and models, still hesitant about purchasing machinery online. We gradually build trust through the following approaches:
- Provide proof materials such as payment screenshots, photos of customer visits, and actual machine operation videos.
- Patiently explain product features and specifications.
- Inform customers about tight stocks and high demand to encourage prompt orders.
- Maintain communication with the customer’s freight forwarder to complete order processing and payment with their assistance.
Key to the deal on dumpling forming machine
The client chose to partner with us based on:
- Existing practical need: the restaurant required improved dumpling production efficiency.
- Convenient shipping: the client’s friend handles container loading in China, enabling direct consolidated shipping.
- Trust-building: we provided detailed videos, machine images, and operation demonstrations, alleviating the client’s distrust of online purchases.
Finally, the client decided to purchase our SL-28 dumpling gyoza machine, a compact model well-suited for restaurant use.
Equipment parameters and configuration details
- Model: SL-28 Dumpling Forming Machine
- Power supply: 220V 50Hz single-phase electricity (with Brazilian plug)
- Rated power: 65W
- Production speed: 1500 pieces/hour
- Dumpling wrapper diameter: 80mm
- Net Weight: 45kg
- Dimensions: 350×370×480mm
This model is a best-seller from Taizy, featuring a compact size, simple operation, and aesthetically formed dumplings. It is highly suitable for on-site production and display in restaurants.
If you’re also looking for a cost-effective dumpling machine, feel free to contact us.